Technical Support Specialist

Technical Support Specialist

Senior (+5 years exp.)
Lithuania 1500 €/month Available Now

Key experience

IOS

Sector Background

IT Company, Technology Startup

Preferences

Location
Remotely only
Rate expectations
Project assignment: 0 €/h,
Full time position: 1500 €/month
Current status
Available Now

Personal Statement

With a diverse background spanning Human Resources Management, IT support, and customer support, I bring a unique blend of passion, commitment, and expertise. From my early career as a customer support representative to my current role as a customer support specialist in tech start-ups, I have honed invaluable skills and insights. I thrive in roles where I provide solutions and have a proven track record of significantly enhancing customer satisfaction and retention through strategic initiatives, process optimization, and impactful training sessions.


I am eager for opportunities that foster my continual growth in the customer and technical support field. My dedication to achieving favorable outcomes in dynamic environments drives my commitment to delivering exceptional service and support.

Skill Stack

MOBILE
IOS 5-6 years
MORE
Mac OS X 4-5 years CRM 3-4 years Application Support 2-3 years Technical Documentation 2-3 years KYC (Know Your Customer) 1-2 years Windows 1-2 years
IMPLEMENTATION
SaaS (Software as a Service) 2-3 years
ADMIN & NETWORK
Technical Support 3-4 years Network Protocols 0-1 year
ROLE EXPERIENCE
Supporter 4-5 years Helpdesk & IT Support 3-4 years
LANGUAGE SKILLS
English Native
MOTIVATION
Relocation & Travel +

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